Customer Service Representative - Various Language Combinations

Obor: IT
Lokalita: Brno
Druh úvazku: Plný úvazek
Požadované vzdělání: Střední škola
Zveřejněno: 17. 3. 2022

O společnosti

Kyndryl was spun-off of IBM IT infrastructure services in 2021. Our global base of customers includes 75 of the Fortune 100 companies. Kyndryl partners with a broad ecosystem, including a wide range of “as-a-service” technology providers, strategic advisors, independent software vendors and technology vendors. With 90,000 skilled professionals operating from over 100 countries, we are committed to the success of our customers, collaborating with them and helping them to realize their ambitions.

Popis pozice

Your Role and Responsibilities:

  • Provide customer support to employees of our partner companies
  • Handle inbound and outbound calls, emails and chats
  • Discover IT services to their full capacity
  • Gain real skills and work experience
  • Get unmatched career choice opportunities

Co hledáme

Required Technical and Professional Expertise:

  • Are sociable person
  • Have great listening skills and passion to help others
  • Are polite and tactful (even with some not very happy customers)
  • Are able to analyze information and solve problems
  • Are always optimistic and positive (or just trying to be)
  • Have some basic IT skills
  • English plus one of required language, on communicative level (German, French, Spanish, Portuguese, Turkish, Russian, Polish, Croatian, Dutch or Hungarian).

Preferred Technical and Professional Experience:

  • Basic computer experience with Windows, Mac or Linux operating systems
  • Language skills on communicative level

Co nabízíme

You will have the opportunity to:

  • Become part of our diverse and multinational community and collaborate within global and local teams
  • Gain knowledge and develop skills through our world-class trainings
  • Benefit from mentoring and coaching
  • Balance your work with your life and enjoy a flexible working environment


As an Kyndryl employee, you will be entitled to the following benefits: 

  • 5 weeks of paid vacation 
  • Elaborate education program for each employee - training during the work career, courses are lead by professional lectors; e-learning education; flexible education plan for each job position
  • Strong career opportunities
  • Above standard Medical Care
  • Subsidized price of Multisport card
  • Discounts in Sports, Culture, Healthcare, Childcare, Finance, Electronics
  • Preferential mobile tariffs
  • Global Travel and Group Life Insurance
  • Contribution to the Pension fund
  • Employee Assistance Program (24/7 helpline)
  • Wellbeing program
  • Parental bonding program (28 days of paid leave to spend with newborn)